bdee99 Privacy Policy

bdee99 collects personal data in order to provide you with a secure, functional, and personalised gaming and betting experience. We collect data through three primary channels: information you provide directly during registration and account use, information generated automatically through your interaction with the platform, and information received from trusted third-party sources such as payment processors and identity verification services.

The following table summarises the categories of personal data we collect and the source of each:

bdee99 processes your personal data only for lawful, specified, and legitimate purposes. We do not use your data for any purpose incompatible with the reasons it was originally collected. The primary purposes for which bdee99 processes personal data are:

• Account creation and management: To register your player account, authenticate your identity on login, and manage your account settings and preferences.
• Platform service delivery: To enable you to place bets on BPL, IPL, T20, and other cricket markets, access casino games, use live dealer tables, and engage with all other bdee99 platform features.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Visa, Mastercard, and partner banks in Bangladeshi Taka (৳). Transaction data is shared with payment processors solely for the purpose of completing your requested transaction.
• Identity verification and fraud prevention: To verify that you are who you claim to be (KYC), to confirm you are aged 18 or over, and to detect and prevent fraudulent activity, money laundering, and other financial crime.
• Customer support: To respond to your queries, resolve complaints, and provide assistance via 24/7 live chat and email support.
• Legal and regulatory compliance: To comply with applicable anti-money laundering (AML) obligations, record-keeping requirements, and any other legal duties applicable to the operation of an online gaming platform serving the Bangladesh market.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling and to administer deposit limits, time-outs, and self-exclusion periods requested by or on behalf of players.
• Platform improvement and analytics: To understand how players use bdee99, identify technical issues, and improve game performance, user interface, and overall platform quality.
• Marketing communications: To send you relevant promotional offers, bonus notifications, and seasonal promotions (e.g., BPL season offers, Eid promotions) — but only where you have given explicit consent to receive marketing communications. You may withdraw this consent at any time.

bdee99 uses cookies and similar tracking technologies to operate the platform effectively, maintain your session state, and gather anonymised analytics data. A cookie is a small text file placed on your device when you visit bdee99. Cookies do not contain executable code and cannot be used to access other data on your device.

bdee99 uses the following categories of cookies:

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling essential cookies will prevent you from logging in to your bdee99 account and using core platform features. For guidance on managing cookies in your specific browser, refer to your browser's official help documentation.

bdee99 may also use web beacons (small transparent image files) in platform emails to confirm whether a message has been opened. This helps our support team identify undelivered communications. You can prevent web beacon tracking by disabling image loading in your email client.

bdee99 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.

• Payment processors: When you make a deposit or request a withdrawal, we share the minimum necessary transaction data with the relevant payment provider — bKash, Nagad, Rocket, Visa, Mastercard, or a partner bank. Payment processors operate under their own privacy policies and data protection obligations.
• Identity verification services: bdee99 works with third-party KYC and identity verification providers to validate the identity documents you submit. These providers process your KYC data strictly for verification purposes and are contractually prohibited from using it for any other purpose.
• Game studio providers: When you play casino games or slots provided by studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, or Microgaming, limited gameplay session data (player ID, game session ID, wager values) is shared with the studio to enable game functionality and resolve disputes. No personally identifiable registration data is shared with game studios.
• Legal and regulatory authorities: bdee99 may be required to disclose personal data to law enforcement agencies, financial intelligence authorities, or courts in response to a lawful request, court order, or regulatory requirement. We will notify you of such disclosures where we are legally permitted to do so.
• Platform infrastructure providers: bdee99 uses third-party cloud hosting and content delivery infrastructure. These providers process data on our behalf under strict data processing agreements and have no independent right to use your data.
• Fraud prevention networks: In cases of suspected fraud, money laundering, or collusion, bdee99 may share relevant data with industry fraud prevention networks and other gaming operators to protect the integrity of the online gaming ecosystem.

bdee99 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The retention periods below reflect both our operational needs and our legal obligations.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised aggregate data (for example, overall platform usage statistics) may be retained indefinitely for analytical purposes.

bdee99 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your browser or mobile device and bdee99's servers is encrypted using TLS 1.2 or higher. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Password hashing: Your bdee99 account password is never stored in plain text. Passwords are stored as one-way cryptographic hashes using a modern, salt-based hashing algorithm. Even bdee99 staff cannot read your password.
• Access controls: Access to personal data stored in bdee99's internal systems is restricted on a need-to-know basis. Staff members are granted only the minimum permissions required to perform their job functions, and all access is logged and audited.
• Secure server infrastructure: bdee99's platform is hosted on enterprise-grade cloud infrastructure with physical security controls, redundant systems, and regular vulnerability assessments and penetration testing.
• Fraud detection systems: bdee99 operates automated systems that monitor for unusual account activity, suspicious login patterns, and anomalous betting behaviour to detect and respond to security incidents in real time.
• Two-factor authentication (2FA): Players are encouraged to enable two-factor authentication on their bdee99 accounts for an additional layer of login security. 2FA options are available via SMS to your registered mobile number.

In the event of a data security incident that materially affects your personal data, bdee99 will notify you as soon as reasonably practicable via your registered email address or on-site notification, in accordance with applicable data breach notification obligations.

As a bdee99 player, you have a number of rights with respect to the personal data we hold about you. bdee99 is committed to honouring these rights promptly and without undue difficulty. Your rights are summarised below:

• Right of access: You have the right to request a copy of the personal data bdee99 holds about you. We will provide this in a structured, commonly used format within 30 days of receiving a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly via your bdee99 account settings, or by contacting support for changes to identity-verified fields.
• Right to erasure ("right to be forgotten"): You may request that bdee99 delete your personal data. We will honour erasure requests where the data is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 5. Data that we are legally required to retain cannot be erased during the applicable retention period.
• Right to restriction of processing: You may request that bdee99 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to data portability: Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to withdraw consent: Where bdee99 processes your data on the basis of consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though bdee99 may be able to demonstrate compelling grounds that override your objection in certain cases.

bdee99 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, applicable laws, or regulatory guidance. The effective date displayed at the top of this page indicates when the current version was last reviewed and published.

Where changes to this Privacy Policy are material — meaning they substantially affect how we collect, use, or share your personal data — bdee99 will notify you in advance via your registered email address or via a prominent on-site notification before the changes take effect. Minor amendments such as typographical corrections, clarifications, or updates to contact details may be made without prior notice.

All previous versions of this Privacy Policy are superseded by the current version. If you have any questions about this Privacy Policy, how bdee99 handles your personal data, or wish to exercise any of your privacy rights, please do not hesitate to reach out to our support team — available 24 hours a day, 7 days a week.

This Privacy Policy was last reviewed and updated in January 2026 and applies to all players registered on the bdee99 platform, including those accessing bdee99 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh.